Privacy
Policy

Welcome to Cars and Tours, a premier tour operator specializing in inbound tourism, including hotel reservations, houseboat bookings, and transportation services across Kerala and South India.

At Cars and Tours , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you engage with our services, visit our website, or communicate with us.

By using our website or booking our services, you consent to the terms outlined in this policy. If you do not agree, please refrain from using our website or services.

We collect different types of personal and non-personal data to provide seamless travel experiences:

1. Personal Information
   • Name, Email Address, Phone Number – Required for bookings, inquiries, and customer support.
   • Payment Details – Securely processed for transactions related to tour packages, hotels, houseboats, and taxi services.
   • Travel Preferences – Helps customize itineraries and offer personalized experiences.
   • Communication History – Chats, emails, and feedback to improve our customer service.
2. Non-Personal Information
   • Website Analytics Data – Information about website visits, pages accessed, and browsing behavior.
   • Device & Location Data – Helps optimize services and provide relevant offers.
   • Cookies & Tracking Technologies – Used to enhance user experience and analyze trends.

Your personal data is utilized to:

• Process bookings for accommodations, houseboats, taxis, and tour packages.
• Send confirmations, invoices, and itineraries for seamless travel planning.
• Provide customer support via phone, email, and live chat.
• Improve our services through feedback and analytics.
• Market exclusive offers tailored to your travel interests (with opt-out options available).

We implement industry-standard security measures to:

• Encrypt sensitive data to prevent unauthorized access.
• Secure payment transactions using trusted third-party processors.
• Restrict data access to authorized personnel only.
• Regularly update security protocols to maintain protection.

We do not sell or rent your personal data. However, we may share necessary details with:

• Hotels, houseboat operators, and taxi providers for booking purposes.
• Payment gateways for secure transaction processing.
• Law enforcement agencies if required by legal obligations.

Our website uses cookies to:

• Remember user preferences.
• Analyze visitor behavior for optimization.
• Enable targeted ads based on browsing history.

You may disable cookies through browser settings, but certain features may be affected.

Our website may contain links to external platforms. We are not responsible for their privacy policies , and we advise reviewing their terms separately.

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request copies of your collected data, subject to verification.

For any requests, contact us at:
📞 +91 99475 47474
📞 +91 98475 47474

You may disable cookies through browser settings, but certain features may be affected.

We may modify this policy periodically to reflect legal and operational changes. Please check back for updates.

For any inquiries regarding our Privacy Policy , reach out to us:

📧 info@carsandtourskerala.com